Any medical conditions or allergies and concerns must be addressed at the time of booking.
Smoking and E-Cigarettes are not permitted on board or near the vessel as a health & safety consideration to tour guest and crew.
A small amount of alcohol is acceptable at the end of the day as you unwind and enjoy the sun set.
Prior to departure the vessels crew will conduct a safety briefing to familiarise all tour guest with the vessels safety equipment and emergency procedures.
- It is required that all customers behave in a safe and respectful manner to all staff, other customers and our property.
- If we find that there has been loss or damage to our equipment or vessel due to negligence or unruly behavior then the customer will be liable for replacement or repair of the item (funds will be taken from the credit card that is held for security).
- The Master reserves the right to cancel a trip and payment forfeited if unruly or unsafe behavior is displayed.
- Time to arrive (3:00 pm)
- Clothing, Dress Sun Smart, bring a jumper just in case it gets chilly and closed soft soled shoes
- If people want to pay at the boat they will have to call by 12pm on the day to confirm they will be coming.
Reservations and Bookings:
- No booking will be guaranteed until full payment has been received 12 hours prior to departure.
- No guest shall be permitted to board the vessel until full payment has been received.
Cancellations & Refunds:
- AUSTSEA TOURS or the vessels Master reserves the right to cancel or postpone a trip due to inclement weather, not being limited to the wind speed and direction, swell conditions or any other circumstances beyond their control at any time.
- If AUSTSEA TOURS cancels a charter due to safety concerns, or insufficient numbers (Minimum of 4 passengers) you will be offered the opportunity to reschedule the charter or receive a full refund.
- AUSTSEA TOURS will not be held liable for any indirect costs incurred by booking a charter with us.
- In the event the trip is cancelled at any time by AUSTSEA TOURS, we will not be held liable for any travel costs, meals, accommodation or any other costs the customer may have incurred.
Number of Passengers:
- Maximum number of passengers: 6
- Minimum number of passengers: 4
- Gift certificates are not redeemable for cash, nor are they transferable.
- The purchaser of the gift certificate can purchase a specific value of credit or type of charter. AUSTSEA TOURS cannot assist with lost or stolen gift certificates, please be careful with them. The value of gift certificate is held in trust for use by the bearer.
Disclaimer of Limitations of Liability and Indemnity
- AUSTSEA TOURS takes all care and due diligence, but accept no responsibility or liability for personal belongings such as jewelry, electronic equipment, personal injury/illness or harm whilst on tour, (such as seasickness) and no refund will be given.
- Due to the fact that the AUSTSEA TOURS operates a nature based business we do not guarantee or warrant that your use of our services will guarantee the sighting of Cetaceans on our tours.
- No guest are permitted to access the vessel until they have been given clear instruction to do so, and assisted by the vessels crew.
- For the safety of all persons on board, all guest are to listen and follow the vessels Masters and Fishing Coordinators instructions at all times.